Details about recycling and rubbish collections in Aldershot and Farnborough.
Christmas and new year bin changes
Your bin collections will change for three weeks over Christmas and new year, returning to normal from Monday 13 January.
Week starting Monday 23 December
| Your normal collection day | Revised collection day |
|---|---|
| Monday | No change |
| Tuesday | No change |
| Wednesday | Friday 27 December |
| Thursday | Saturday 28 December |
| Friday | Monday 30 December |
Week starting Monday 30 December
| Your normal collection day | Revised collection day |
|---|---|
| Monday | Tuesday 31 December |
| Tuesday | Thursday 2 January |
| Wednesday | Friday 3 January |
| Thursday | Saturday 4 January |
| Friday | Monday 6 January |
Week starting Monday 6 January
| Your normal collection day | Revised collection day |
|---|---|
| Monday | Tuesday 7 January |
| Tuesday | Wednesday 8 January |
| Wednesday | Thursday 9 January |
| Thursday | Friday 10 January |
| Friday | Saturday 11 January |
Please use our bin collection day finder for more information.
Your bin collections
To encourage as much recycling as possible, we provide the following:
- Weekly collections of food waste for recycling
- Fortnightly collection of non-recyclable rubbish in your green bin
- Fortnightly collections of paper, card, tins, cans, aerosols and plastic bottles in your blue recycling bin
- Fortnightly collections of glass bottles and jars in your glass recycling box (or purple bin if you have shared bins)
- Fortnightly garden waste recycling collections (if you subscribe)
- Weekly collections of small electrical items and batteries (placed on top of your green or blue bin) for recycling
This means we empty your blue bin, glass recycling and food waste one week and your green bin, food waste and garden waste (if you subscribe) the next.
We have a 'no excess waste policy'. This means we will not collect rubbish that is not in your bin. Please also make sure your bin lid is closed.
Report a missed bin
If we didn't empty your bin on your collection day, please let us know.
Report a missed bin
Report a lost bin
Let us know if your bin, glass collection box or food waste caddy has gone missing, and we will send a replacement.
Report a lost bin, box or caddy
Report a damaged bin
Let us know if your bin, glass collection box or food waste caddy has been damaged, and we will send a replacement.
Report a damaged bin, box or caddy
Swap your bin
You can swap your rubbish or recycling bin for a larger or smaller one
Swap your bin for a different size
Request an extra bin
If you need an extra recycling bin, glass collection box or food waste caddy, please let us know.
Request an extra recycling bin, box or caddy
Report an unwanted bin
If you have a bin, glass collection box or food waste caddy at home that you no longer need, we can take it away for you.
Ask us to take a bin away
Timing of collections
- Collections usually start at 7am in most roads and are usually finished by mid-afternoon
- Please put out your bins and, glass containers and caddies at the edge of your property (nearest point to the road) before 7am on your collection day, or the night before
- For safety reasons, collections start earlier in these roads, so please put your bin out before this time:
- Fleet Road, Farnborough - 6.30am
- Victoria Road, Farnborough - 6am
- Ash Road, Aldershot - 6.30am
- Lower Farnham Road, Aldershot - 6am
- North Lane, Aldershot - 6.15am - For the safety of our crews, in very hot weather we may start collections in all roads from 6am. This is to make sure that where possible, the staff have completed their round before the hottest part of the day
Please make sure your bins and glass containers are ready for collection before these times, and that you bring them back in as soon as possible after they have been emptied.
New and replacement bins
You will need to pay for a new rubbish bin if yours has been lost or damaged, or you would like to swap it for a different size. The only exception is if our collection crew have confirmed that it has fallen into the back of the lorry.
Our replacement bins are free for recycling and garden waste. We also don’t charge for replacement outside food waste caddies.
Please see our new and replacements bins page for more information.
Numbering your bins, boxes and caddies
One of the ways you can help our bin collection crews is to make sure your bins, boxes and caddies are clearly marked with your house number and road name.
This helps the crew to report any issues quickly and accurately, and will also help you to keep an eye on your bins and avoid any mix-ups with neighbours.
A number of shops and online retailers sell low-cost address stickers for bins, but you can use any sort of labelling - or even paint your address on your bins.
Assisted collections
If you have a difficulty getting your wheelie bins to the edge of your property because of a disability, we may be able to offer an assisted collection service. Please contact our customer services team for more information and to see if it is right for you.
Garden waste and DIY waste in rubbish bins
Please do not put any garden waste or DIY waste in your green or blue bins. You can compost garden waste at home or join our garden waste recycling service.
You can also take garden waste and DIY waste to Hampshire County Council's Household waste recycling centres.
Contact us